Last updated on 09.09.2024
Privacy Policy
Beyond Group, our affiliates and subsidiaries ("We" or BEYOND) respect your privacy and commit to protecting it through our compliance with the practices described in this Privacy Policy. This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit our websites or other digital properties, communications, or forms that link or refer to this notice (our "Site"). This Privacy Policy applies to the personal data collected through our Site, regardless of the country where you are located. The Site may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit. Please read this Privacy Policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Site, you accept and consent to the practices described in this Privacy Policy. This Privacy Policy may change from time to time. Your continued engagement with our Site after any such revisions indicates that you accept and consent to them, so please check the Privacy Policy periodically for updates.
Data we may collect about you
We collect and use different types of data from and about you including:
Personal data that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, user name or other similar identifier or any other identifier we may use to contact you online or offline ("personal data").
Non-personal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Site feature.
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
Non-personal details about your Site interactions, including the full Uniform Resource Locators (URLs), clickstream information to, through, and from our Site (including date and time), products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.
If we combine or connect non-personal, demographic, or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.
How we collect data about you
We use different methods to collect data from and about you including through:
Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you create an account, subscribe to our service, search for a product, place an enquiry, participate in other social functions on our Site, enter a competition, promotion or survey, call our customer service number, and when you report a problem with our Site.
Automated technologies or interactions. As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions and patterns as specified above. We collect this information by using cookies, and other similar technologies.
Third parties or publicly available sources. We may receive information about from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.
Cookies and Automatic Data Collection Technologies
Our Site uses cookies (small files placed on your device) or other automatic data collection technologies to distinguish you from other Site users. This helps us deliver a better and more personalized service when you browse our Website. It also allows us to improve our Website by enabling us to:
Estimate our audience size and usage patterns.
Store your preferences so we may customize our Site according to your individual interests.
Speed up your searches.
Recognize you when you return to our Site.
You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, certain parts of our Site may become inaccessible and certain features may not work correctly. Unless you adjust your browser settings to refuse cookies, our system will issue them. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.
Our Site pages and emails may contain web beacons (small transparent embedded images or objects, also known as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics such as recording website content popularity or verifying system and server integrity.
Third-Party Use of Cookies
Some content or applications, including advertisements, on the Site are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Site. They may associate the information collected with your personal data or they may collect information, including personal data, about your online activities over time and across different websites or other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control how these third-party tracking technologies operate or how they may use the collected data. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Personal Data Use Choices.
How we use your personal data
We use your personal data to provide you with products, offer you services, communicate with you, deliver advertising and marketing or to conduct other business operations, such as using data to improve and personalize your experiences. Examples of how we may use the personal data we collect include to:
Present our Site and provide you with the information, products, services, and support that you request from us.
Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or comply with legal requirements.
Fulfil the purposes for which you provided the data or that were described when it was collected.
Notify you about changes to our Site, products, or services.
Ensure that we present our Site content in the most effective manner for you and for your computer.
Administer our Site and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
Improve our Site, products or services, marketing, or customer relationships and experiences.
Protect our Site, employees, or operations.
Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
Make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.
We may also use personal data to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your data in this way, please check the relevant box located on the form where we collect your data (the form can be requested from enquiries@beyondproperties.ae). For more information, see Your Personal Data Use Choices. We may use personal data to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal data for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. We may use non-personal data for any business purpose.
Disclosure of your personal data
We may share your personal data with:
Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with website improvement and optimization). We contractually require these third parties to keep that personal data confidential and use it only for the contracted purposes.
Third parties to market their products or services to you if you have consented to/not opted out of these disclosures. For more information, see Your Personal Data Use Choices.
Advertisers and advertising networks that require the data to select and serve relevant ads to you and others. We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in a specific location). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
Credit reference agencies when required to assess your credit score before entering into a contract with you.
To fulfils the purpose for which you provide it.
For any other purposes that we disclose when you provide the data.
With your consent.
We may also disclose your personal data to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use Terms and Conditions and other agreements.
Credit reference agencies when required to assess your credit score before entering into a contract with you.
To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction. We may share non-personal data without restriction.
Consent to personal data transfer
We are based in the United Arab Emirates. We may process, store, and transfer the personal data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own. By submitting your personal data or engaging with our Site, you consent to this transfer, storing, or processing.
Your personal data use choices
We are committed to providing you with control over the use of your personal data, especially regarding marketing and advertising. To help manage your preferences, we have implemented the following mechanisms:
Promotional Offers from BEYOND: If you prefer not to receive promotional emails about our products, services, or those of third parties, you can opt-out by checking the relevant box when providing your data (e.g., on order or registration forms, adjusting your user preferences within your account profile on our Site, or sending a request via email to enquiries@beyondproperties.ae. Please note that this opt-out does not apply to transactional communications, such as those related to product purchases, warranty registrations, or service requests.
Third-Party Advertising: If you do not want us to share your personal data with unaffiliated third parties for promotional purposes, you can opt-out by checking the relevant box when submitting your data. You can also opt-out by sending us an email stating your request to enquiries@beyondproperties.ae.
Tracking Technologies and Advertising: You can configure your browser to refuse or alert you about cookies. However, be aware that disabling cookies may affect the functionality of some parts of our Site. For further details, please refer to our "Cookies and Automatic Data Collection Technologies" section.
Targeted Advertising. If you do not want us to use your data for delivering targeted advertisements, you can opt-out by checking the appropriate box when submitting your data. You can also always send us an email stating your request to enquiries@beyondproperties.ae.
Additionally, our Site may contain links to external websites or include third-party plug-ins. These third parties have their own privacy policies, and we encourage you to review them before sharing any personal data, as we are not responsible for their practices.
Accessing and correcting your personal data
You can access, review, and change your personal data by sending us an email stating your request to enquiries@beyondproperties.ae. You may also send us an email at enquiries@beyondproperties.ae to request access to, correct, or delete personal data that you have provided to us. We may not accommodate a request to change or delete information if we believe the change or deletion would violate any law or legal requirement or contractual requirement or negatively impact the information's accuracy.
Data security
The security of your personal data is very important to us. We use physical, electronic, and administrative safeguards designed to protect your personal data from loss, misuse, and unauthorized access, use, alteration, or disclosure. We store all personal data you provide to us behind firewalls on servers employing security protections.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Site. Any transmission of personal data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Site.
Children's online privacy
We do not direct our Site to minors and we do not knowingly collect personal data from minor as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at enquiries@beyondproperties.ae.
Changes to the Privacy Policy
We will post any changes we may make to the Privacy Policy on this page. Please visit this page frequently to see any updates or changes to the Privacy Policy.
Contact information
Please address questions, comments, and requests regarding this Privacy Policy and our privacy practices to enquiries@beyondproperties.ae.